Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Reduce data allowance

What is the lowest tariff for SIM only. I use less than 5

Change address on order

Address isnt quite right for my order

My account.

My account is in credit. I have requested a refund and it has been rejected several times. Can you tell me why?

Resolved! Cancellation

I wish to cancel my phone service. My telephone number is (REMOVED). I have already activated a new SIM card and no longer have access to the number.

Code for £20 Buds

I got my self the Fold 6 (Using Switch Up) I got the free Chromebook but im 99% there was also an offer to get the buds pro 2 or whatever its called for £20. It said I would get the code sent to me within 30 days but its been over 60 and Ive not had ...

phone upgrade

i have just tried to upgrade my phone and have paid the 10 pound upfront cost but have no comformation if the order has went through or not

20% Line discount

I have been trying to get the 20% discount applied to my account for a long time now. I have missed out on a good chunk off my bills. I have txt in so many times I cant count anymore. But I never hear back! After sending the txt in with all the phone...

Payment

Subject: Payment Confirmation and Account Review for Recent Phone Purchase Dear O2 Customer Support, I am writing regarding a recent payment of £84.53 for my phone. This amount was charged to my card on November 4th, but I have received a message sug...

Resolved! 2 accounts one email address

Hi, I have 3 accounts in my name and email address which I pay for by direct debit, however, I can only see the details for one. Can you link the other 2 or how can I log in to see the details of my other bills?

I applied for 0% on a Nintendo switch

I applied for 0% on a Nintendo switch, it took the payment before the credit check, then the page crashed. The payment has gone out, and I had to reload the page and lost where I was in the process. Now I have to make the payment again to move forwar...

O2

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