Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Use my phone in Nepal to receive calls and messages

Hi I am in Nepal I would like to receive massage and calls. Please help me l am o2 costumer

Upgrade

Hi, I’m looking to upgrade my phone

Billing

Been charged for Apple I tunes I dint have an I phone or an apple account

Credit check and O2 cancelled order

I ordered my upgrade yesterday and was asked to provide more details to the team regarding the credit check, I followed the steps and was accepted but my account didn’t refresh online. I contacted O2 and 45 minutes later was told all was well and it ...

Resolved! Connect to my lte watch

Hi I would like to connect my Sim to my watch and use the same number on both my phone and watch.. is this possible?

Resolved! Canceling my contract

Who do I ring to cancel my contract, as I am still being charged when my contract ran out last year and I hadn't used it in that time

Sim only

Hii wish to change my tariff which comes to an end on 29 November. When I go to upgrade it suggests the new tariff starts immediately- how can I arrange it so that the tariff begins once my original tariff ends so I am not double charged?

Services

I’ve been on the phone with two people today. One said she could set me up a payment plan with only incoming calls. The other said she could do that. Which one is correct because I made me payment plan amount on the correct day and paid my monthly bi...

Order

When will I receive my new phone

New sim only plan

Hello, as of today I changed my simonly plan as my old one was up for renewal. After I purchased the new sim only plan it wasn’t until I received a message saying that I had lost the 02 travel. can I cancel the new sim only plan I just purchased to g...

O2

Forum Posts