Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Cancel Contract

Hi there - I would like to cancel my contract and move on to a rolling plan.I cannot commit to 24 months as I may need to leave the country before then and do not want to have to pay the early termination fee.Please advise how to cancel my contract s...

Resolved! New Contract

I have just changed my contract and aske for an esim. However, I doo not believe my phone can use an esim. I need an actual plastic sim

Resolved! internet

My internet has been very slow and I suppose to have no issue with it once I have a contract and I’m paying it the unlimited internet data sim, how can I get my last month refund of bad internet and now another month to go.

I need assistant

Resolved! Mobile/sim agreement

Hello I would like to cancel my my pay monthly agreement

Resolved! My O2 number payment

Hello, I have left the United Kingdom a few months back, however I had been paying my bill regularly via direct debit. I have even cancelled my number but still acquired a bill of 14 GBP. It still shows that my bill is due even though I recently made...

O2 open

I tried to access my o2 open discount but it shows that it has been 28days over. Even so the staff at o2 shop told be to wait untill I receive my new phone and then sort it out

Resolved! Will my sim work in Cuba

Hi, will my pay monthly sim work in Cuba?

Resolved! Lost SIM card and can’t access phone number

I have lost my UK O2 sim card whilst abroad (as I bought a temporary one for overseas). I can’t access My O2 to get a new SIM card as the app requires a verification from my number, which I now don’t have as I lost the SIM. How can I access My O2 to ...

Esim

I am abroad and have got an eSIM. I need to contact someone in the uk via text and have bought a bolt- on to facilitate this. However, I can’t get back to my uk number. Please can you advise?

O2

Forum Posts