Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 452350 Views
  • 2 replies
  • 2 kudos

Resolved! Travel bolt on

I am going to Australia for three weeks and plan to get the travel bolt on but I am not sure how it works.If I sign up to the bolt on but only want to use it for 2 of the three weeks because of WIFI coverage for one week- What do I do - how do I avoi...

miguel7 by Level 1: Joiner
  • 687 Views
  • 1 replies
  • 0 kudos

International calls

I can’t make international calls from abroad. I don’t have a spent cap and I have a travel bolt on at £7 per day. help

Sam65 by Level 1: Joiner
  • 1037 Views
  • 3 replies
  • 0 kudos

Confused About Roaming – Virgin Media + O2 SIM Promo Says 75 Destinations, But I Only Get 27?

Hi everyone,Hoping someone here can help clarify something for me.I recently signed up for a Virgin Media broadband package, and as part of the deal, I added an O2 Pay Monthly SIM. One of the advertised benefits was that I could "roam freely in 75 de...

Gruntyk by Level 1: Joiner
  • 4548 Views
  • 17 replies
  • 0 kudos

Resolved! Stuck in credit check - U-Switch deal

Hello! I’m in the process of trying to get a sim only deal from U-Switch (32GB for £8), however my order seems to get stuck in the credit check. I’ve had to submit the order twice now, as every single time so far I’ve submitted it, got the email abou...

jrtks by Level 1: Joiner
  • 1139 Views
  • 2 replies
  • 0 kudos

Transferring numbers

Looking for any help regarding transferring my current O2 12 month sim only number (coming to an end) to a different O2 12 month sim only deal. I did order the new sim only deal but had a nightmare trying to transfer my number, the process didn’t see...

Tomy246 by Level 1: Joiner
  • 691 Views
  • 2 replies
  • 0 kudos

Voicemail - maximum message length

Hello, I had my voicemail set up to have a maximum of 4 minutes for anyone leaving a voice message. There was also a helpful warning for anyone leaving a message that there was 10 seconds left at about 3 minutes 50 seconds. Now the maximum length has...

JKT by Level 1: Joiner
  • 939 Views
  • 1 replies
  • 0 kudos

Resolved! No signal

Hi all, upgraded my phone and received the new one yesterday. Transferred everything across and it created an eSIM. Since then, I have no signal and unable to access my phone number. As a result I can’t access My O2 as it requires a code sent to my n...

Azz23 by Level 1: Joiner
  • 825 Views
  • 2 replies
  • 0 kudos

April 2025 Price Increase

Hi there,I received the price increase email on 2 Feb notifying the £1.80 price increase to my sim only contract per month. I'm slightly outside the 30 day window specified in the email, but before being moved to the new contract terms on 9th March, ...

_ah_ by Level 1: Joiner
  • 2475 Views
  • 13 replies
  • 0 kudos

Resolved! CANCELLED CONTRACT LAST MONTH AND MOVED TO TESCO MOBILE . TELEFONICA HAVE TAKEN DIRECT DEBIT OUT O

Cancelled contract with o2 and moved to Tesco mobile . Telefonica have taken direct debit for January. I want my money returned. Contacted customer services but there English was difficult to understand on a poor line { o2 run Tesco } which then fail...

TURBOIAIN by Level 1: Joiner
  • 1905 Views
  • 5 replies
  • 0 kudos