Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Free Beats headphones with iPhone pro max 15

Upgraded start of May, still waiting on my voucher code and have contacted customer services 3 times! such poor customer service. how do I get this code? thanks

Account canceled

my account has been canceled but not by me, i am left with no service and losing the number that ive had for over 20 years, i really need a pointer here were to get this undone, any help welcome

jason.hugheso7Personal info

unable to access my account

Deactivation change notification?

What is this as I haven't done anything but receieved a notification and can see in my orders

services restricted

dddd

Sim not arrived in post

Hi, I purchased iPhone 13 under monthly plan… sim has not arrived… email said it was sent last Tuesday…. Can I change to eSIM?

monthly payment

[ have got a message to say my contract has finished and my payment is going up to £34.43. as i am 76 i dont need so much data can i go back to a cheaper tariff

New device order

I would like to ask how long serious for an order I have placed

martingheorghe999Personal info

hello, 2 days ago I paid the subscription in the amount of 41 pounds and today I received a direct debit from my card of 41 pounds for the subscription????

Lost my phone

I lost my phone in a lake whilst on holiday, I can’t access anything at all now as everything needs to send me a code by text or email to be able to log in. O2 can’t even help me! What do I do?

O2

Forum Posts