Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hoping someone can help. I am on o2 pay monthly customer. I have two sims, one I use and one my Aunty uses. I have an iPhone 15 pro max. She has an iPhone SE. I’ve also tried my sim in a google Pixel 7a in case it was an iOS issue. If we’re at home t...
I used to pay my bills manually and I decide that i want to move to Direct debit so i did setup new direct debit and all ok but there is an overdue amount need to be cleared manually so i tried to pay it using my card which is on my name and my addre...
Hi, my issue has been going on since March last year. O2 wrongfully cancelled my device plan (closed the account) and sent me a final bill which I couldn’t afford. I made lots of attempts to fix this but long story short it I ended up, despite an o2 ...
Looking for help with being charged for using data in Singapore. I have the following bolt ones active on my account:O2 travel inclusive zoneO2 travel (zone 2)O2 international bolt on My understanding is that I can use my plans data for free in any z...
I'll give an outline of the timeline first... 3rd Feb 25: Received email from o2 re their breach of contract over price increase. Contacted o2 to get PAC codes to leave, exercising right to leave without charge within 30 days. Assured during 20 minut...
I’ve just checked my bill and it says I’ve bought a load of iTunes things over the last few weeks. My Apple account is charged to my debit card, not my 02 bill so why have I suddenly got a £48 bill on my phone bill? Plus as far as I’m aware, I haven’...
Hi does any one know how to add more mobile numbers to my o2 account i have mine and my partners on but 2 of my kids had virgin mobile accounts ( in my name) and i dont have these on my o2 account. i would like them all in one place if possible?
I am in the process of swapping one of the 2 sims (my husbands phone) to Giff Gaff. I requested a PAC from husband's handset and then activated Giff Gaff and gave them the PAC code. The changeover will be in 2 days. Is it really as simple as this? Wi...
Anyone know why it says that 5g roaming isnt a thing on o2 yet when you check a country it says you can use 4g and 5g??
Hello, I have requested a PAC code to transfer my number to a new network.However I would like to keep the contract with my o2 device and pay it off monthly as I can use the phone as a spare for my child. Is this an option? Thanks
