Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

4g doesn’t work

4g hasn’t isn’t working in my area

Resolved! Billing Problem

Hi, my mobile phone number is (REMOVED). I think my one year contract has ended, but you keep asking me to pay for a new billing this month. Could you help me to end the contract?

Additional payment made

Hi I made a pymt via my credit card to cover this months payment as the direct debit would be returned where can I see this has been received as a payment via direct debit has been made today but will be returned credit card pymt was made 31st Octobe...

Order cancell

Hi I want know whi my order was cancell

McAfee coverage

I opted to take the McAfee product as my extra, I need to know if I have successfully activated this correctly?

Resolved! Changing account owner

I need to change the account holder of my mobile. The number has always been mine but was originally registered to my husband Paul as part of a deal with Virgin.

Declined Upgrade?

Anyone on Switch Up been declined when upgrading? In the past the system used to ask can you afford the new price and unless you owed money would automatically accept the upgrade and process Heard now o2 may full credit check for upgrade so was wonde...

Resolved! Delay Payment date

Looking to delay my payment by one week due to issues at home

Order update

Please can i have an update on my order This Email is regarding order reference ************.Subject - O2: We've an update on your application ************.

My sim order

Please cancel my latest order for a sim only contract. I need the SIM card quickly for a family member and I can’t wait for the credit report to be all looked into. I will get a pay as you go one. Thank you.

O2

Forum Posts