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Laurenb31 · ‎13-11-2024

~~hello, DPD have just tried to deliver my new phone but they couldn't as I have not had a 4 digit pin, they said to get in touch to receive one~~

jonsie · ‎13-11-2024

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you

Click Here For Social Media Support Links VirginmediaO2

Or you can call them from 8am to 8pm on 0808 002 0202 or 0800 081 0255

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎13-11-2024

@Laurenb31

It's on both the text and email you received from DPD regarding your delivery.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

jonsie · ‎13-11-2024

It's not been unheard of O2 giving the wrong phone number to DPD....

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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New phone delivery

My sim card not working at all

Contract

Esim

An order was placed without my permission

Refund for unsuccessful contract application