cancel
Showing results for 
Search instead for 
Did you mean: 

Repeating charge of £0.65 on latest bill -- for what??

JONEL
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

On my latest bill there are a number of charges for £0.65 each.  I wOuld like to know what the charges relTE TO.

Message 1 of 3
209 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 96159 Posts
  • 613 Topics
  • 7179 Solutions
Registered:

Very probably text messages that have been converted to mms

Guide: Accidental MMS Sending and How to Avoid it 

You need to contact customer service
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

View solution in original post

Message 2 of 3
207 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 96159 Posts
  • 613 Topics
  • 7179 Solutions
Registered:

Very probably text messages that have been converted to mms

Guide: Accidental MMS Sending and How to Avoid it 

You need to contact customer service
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
Message 2 of 3
208 Views

Enlli
Level 69: Guiding Light
  • 9311 Posts
  • 75 Topics
  • 1854 Solutions
Registered:

Agree with @jonsie . 65p is the charge for sending a Picture Message (MMS) and they are not included in your allowance.

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 3 of 3
204 Views