Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...
Hi, Just tried to apply O2 Open to my account and get the discount applied and upon clicking on the link in the website, I get forwarded to a webpage with the following error - Sorry, there was a problem.Spoke to the call centre in South Africa yeste...
Hi there I recently switched up to an Honor Magic V3 in September and I am planning on switching up to a Samsung Galaxy Fold 6 in December. I just went through the switch up process to see if the device is recognised due to it being such a new phone ...
I was on PUFFL but 02 are stopping this from 1 Jan along with the fact that my phone is NOT 5g. BUT for some unknown reason 02 are stopping me getting a PAC code - they want me to upgrade my phone & pay more per month (as a pensioner I cannot afford ...
I cannot believe how unbelievably difficult it is to view your old bills. I can’t go back past March this year, I keep getting the below message. It’s been like this for months. From reading on the forum it seems to be caused by the move to the 360 p...
Hi I cancelled my account in October via the chat, I have a reference number but this hasn't been actioned. And I've had to pay for an extra month. Please can someone help
hi i have placed an order for an iphone online on 2nd of december and till the day its showing as processing and estimated delivery date was 3rd and i did not get anything yet till today. Why i am facing the delay problem??
Hi, I completed an O2 switch up order online, to collect the order later that day at a local shop. When attending the shop, the device was not in stock - despite the web shop saying it was (I chose a particular colour and storage to ensure it was in ...
Recently renewed a new plan. Because I am also Virgin Media customer, I got double data. Thanks for that. However, the O2 App does not show double data. It is really confusing!
Hi there I have missed a couple of payments due to changing jobs recently. can I have my phone reactivated and clear full debt in January when I get payed please
Hi, I have seen a few posts about the same sort of thing. Ordered a phone a few days ago in store and got told I should have it by the end of the week. Pixel 9 Pro in stock for delivery. Now it seems like my order is just stuck in a potentially never...
