Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Bill payment

Hi I recently port from O2 to other network. To day I got an email about some pending balance I need to pay. I was try to use my O2 mobile application but I not able to login. Is there any other way to pay may outstanding balance

Resolved! Cancel airtime plan problems

Recently I received the email about o2 changing their terms and conditions and letting me know I have the right to cancel my airtime plan.i contacted o2 and I cancelled my airtime plan, it wasn’t easy explaining to overseas call centres that I wanted...

That's great but I need a phone now.

Following the breakage of a phone I decided to upgrade and ordered the new phone on the 3rd of Dec, with a delivery date of the 4th. It's now the 5th and the myO2 page on O2 website claims my Order to be "processing" but further down the text it clai...

Resolved! unhappy customer

I would like to make a complaint please

Resolved! New Esim

I recently changed to a Sim only Tariff and I seem to have Data but I don’t receive texts or calls ?

My order is still to be uplifted

I placed an order for new iphone , days ago ,initially it was for next day delivery, but its still “to be uplifted “

How do i unblock a number that i blocked by mistake

Resolved! Extra charge

Just checking bill n I have been charged £10 for receiving something in November from number 70410? Any ideas anyone? only thing I sent round that time was money to children in need

Phone bull

Hi I can’t pay my phone bill on app as my account has been suspended

Phone bill

Hi I’m trying to pay my phone bill but my account is suspended. I’m currently in a foreign country and can’t call either. Is there anyway of doing this as every time I try to log in it wants to txt me a message to confirm who I am but my phone has be...

O2

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