Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Travel

I will be living in the Netherlands for 8 weeks and was wondering how I would go about using my phone as normal over there? I’ve seen that the Europe zone is included but does that mean I get all my data, texts and phone calls included as they are in...

Resolved! VAT bill

Hi there, how do I get a VAT invoice for my phone bill please?

I have paid my 02 bill but I'm getting messages saying it's overdue

Charger

Hi,I used the chat on my app yesterday to discuss either my phone or charger being faulty as I got my phone earlier this week and even having issues, the agent on the chat advised me to go in the O2 store and either get a new replacement phone ordere...

Upgrade Confirmation lists my old device, I didn't ask to trade in!

Hi, I placed an order for upgrade last night (Friday) Its going to be delivered Monday. I have received an order confirmation, and underneath the phone and plan I ordered, it lists my old phone and its IMEI number, but no value in the price column an...