Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 237083 Views
  • 2 replies
  • 2 kudos

I have no SIM.

I have no SIM, unable to make contact because my landline is not working, how can I get my SIM back?

Data Roaming

My data roaming is not working abroad I am in Ibiza 

new order

good morning, my new order seems to be stuck, can you help with an alternative or update please.. Order number: (REMOVED) Order date: 14 Oct 2024 Status: Processing Items: iPhone 13 Estimated Delivery: 15 Oct 2024 STATUS: Processing Delivery type: De...

ianoxley by Level 1: Joiner
  • 115 Views
  • 2 replies
  • 0 kudos

Orders

Placed order today for meta quest 3 and airpods my upfront payment has been processed at my bank however I have not recueved any order number or confirmation from o2

BOWROBE by Level 1: Joiner
  • 170 Views
  • 2 replies
  • 0 kudos

Pay monthly sim

I ordered a pay monthly sim, got an email and text to say this had been accepted and that I need to log into my o2 to see what to do next but when I log in to my o2, nothing comes up, please can you help me figure out what I need to do next

Resolved! Switch to O2 while abroad

Hi all, I am looking to switch to a pay monthly plan with O2, but I am currently abroad (EU) and will be for the next few months.If I make the switch, (I assume I can transfer my number to O2) will I be able to receive the esim via email or app and a...

stavrop by Level 1: Joiner
  • 118 Views
  • 1 replies
  • 0 kudos

Resolved! Apple Watch series 9 error code 08

I started a case with O2 on14th December 2023 that is still unresolved, although having looked on 360 with a man in the Oxford O2 shop all of my calls have been “resolved”. Basically, I get error 08 on trying to get my Apple Watch series 9 working wi...

bbridle by Level 1: Joiner
  • 4892 Views
  • 42 replies
  • 1 kudos

Resolved! Travelling abroad

I’m travelling to France is my phone going to work for her there 

Meg1993 by Level 1: Joiner
  • 70 Views
  • 1 replies
  • 0 kudos

Resolved! Close account

Hello my name is Angelika. Phone nr: ************ I would like to close account as I haven’t got money to pay for it. The phone been stolen abroad few months ago (have proof from police ) as soon as possible Best regards Angelika [Mod edit: Please do...

Angelikaw by Level 1: Joiner
  • 103 Views
  • 1 replies
  • 0 kudos

Resolved! Cancelling sim only

Hello I need to pay my account off and cancel my sim only deal please. It’s only used on an iPad which I no longer need