Error code 08 Apple Watch Series 8 - no one at o2 can help!

[Hez]

Day 5:

We’re setting up your Apple Watch on the O2 network and we’ll text you when it’s all done. If you don’t receive a text within 24 hours, call 202 for free from your O2 mobile, quoting reference code 08.

3 o2 shops, phone calls into 202 no one has done anything to help. I’ve unpaired the Watch, restored from back up and set up as a new watch!

help please :,(

[RoryC7489]

I'm facing the same issue & no luck after phoning 202 and getting an esim. Would someone from O2 Support be able to help? Thanks

[Discopadre]

Same issue for me too….it’s been weeks now and I’m still not able to use mobile data on my watch. I didn’t have this problem with EE…starting to regret transferring over. 

[pgn]

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@Discopadre wrote:

Same issue for me too….it’s been weeks now and I’m still not able to use mobile data on my watch. I didn’t have this problem with EE…starting to regret transferring over. 

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No more Forum Advisors, @Discopadre - the service was closed in July. Persist with O2, either via 202, or, with photo id, in an O2 Shop. The O2 Social Media Team details are in the link just below, but the pauses between messages may be too hard to bear... Good luck!

[RHol]

I have the same issue and the hotline person didn’t have clue of how to setup an apple watch airtime plan let alone how to fix reference 08.

After various putting me on hold, Mawada (the lady on the phone) promised to text me a provisioning link to my phone in 15 minutes and will call me back. Let’s see. I‘ll update this post later.

[pgn]

As above, there are no more Forum Advisors, @RHol  - the service was closed in July.

Persist with O2, either via 202, or, with photo id, in an O2 Shop. The O2 Social Media Team details are in the link just below, but the pauses...🤦 Good luck!

[Matthew12]

I had same problem and is fixed now. first check on website if your sinc number has been added to account and if yes - reset any plans in watch app and contact to
o2 to reset your e sim - when you get sms with information that your plan been reset add plan again. should work

[Oxonian]

@RHol 

So has your problem been resolved ? And if not, does the advice given by @Matthew12 offer any hope ? 

[CaveTroll]

Hi @O2Sarah- you seem to be the go to person for this code 08 error. Please can I trouble you for help with the same issue?

[MI5]

See message #15 above

[gmarkj]

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@CaveTroll wrote:

Hi @O2Sarah- you seem to be the go to person for this code 08 error. Please can I trouble you for help with the same issue?

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There are no advisors from o2 on the community any more @CaveTroll 

https://community.o2.co.uk/t5/Pay-Monthly/Error-code-08-Apple-Watch-Series-8-no-one-at-o2-can-help/m...