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Legit Email Address?

CrescentGent
Level 1: Joiner
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So I recently received an email from O2 and I wanted to make sure it was legit.

 

It was regarding a late payment and states that a payment is overdue by X amount. It states that if not paid in 16 days that my contract will be cancelled and my services will be stopped. However, when I check my O2 app, all my payments are up-to-date and nothing mentions an absurd "£107" charge.

 

Is the email legit? : o2payments@s-email-o2.co.uk

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MI5
Level 94: Supreme
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@CrescentGent 

Probably a scam, but regardless of legitimacy, you need to check directly with O2.

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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Smells like a scam

O2 don't give you 16 days notice for putting restrictions on your account

If a payment is overdue they action bars within3 or 4 days

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MI5
Level 94: Supreme
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Undoubtably 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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