I haven't had a confirmation about my order

[DekuKid]

On Saturday I pre ordered the OnePlus 5T on a pay monthly contract and since then I've had no confirmation about the order other than the legal documents which I read today that you have to click on to accept, I didn't do until today since I just thought they were just a copy of what I already accepted when placing the order. Thank you in advance

[Cleoriff · Accepted solution]

Hi @DekuKid  You have digitally accepted the order once you clicked on the link given. You wont receive a confirmation email until your order is dispatched.https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order

If you have any concerns about the status of this then you need to ring customer services and they will advise you further https://www.o2.co.uk/contactus

[DekuKid]

Hi

Thank you for your quick reply, so since I've done that it's been confirmed and everything is good? Again thanks for your help

[MI5]

We are not customer service so cannot see if everything is good or not.
Please call them to check on the status of your order.
http://www.o2.co.uk/contactus