on 20-11-2017 13:03
On Saturday I pre ordered the OnePlus 5T on a pay monthly contract and since then I've had no confirmation about the order other than the legal documents which I read today that you have to click on to accept, I didn't do until today since I just thought they were just a copy of what I already accepted when placing the order. Thank you in advance
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20-11-2017 13:11 - edited 20-11-2017 13:14
Hi @DekuKid You have digitally accepted the order once you clicked on the link given. You wont receive a confirmation email until your order is dispatched.https://www.o2.co.uk/help/pay-monthly/how-to-track-your-order
If you have any concerns about the status of this then you need to ring customer services and they will advise you further https://www.o2.co.uk/contactus
on 20-11-2017 13:24
Please call them to check on the status of your order.
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)