on 24-09-2025 22:19
My phone is showing no service and I received a text saying my order was in process when I havent made an order. Checking in my account it shows the following order placed Order type: Sim Swap Vas Resign
Any ideas on what this is and has o2 placed the order to change my SIM type?
24-09-2025 22:37 - edited 24-09-2025 22:39
24-09-2025 22:37 - edited 24-09-2025 22:39
Sounds very suspicious unless you have requested a sim swap?
In that case, O2 will cancel your current sim immediately.
You should contact O2 as soon as possible Guide: How to find help & contact O2