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Community Manager
Posts: 6,741
Registered: ‎18-02-2016

Re: Help with release of "pending" transactions

Cheers for the mention @MI5!

 

@impoverished I'll pick this up with you via private message. wink

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Level 1: Joiner
Posts: 13
Registered: ‎11-07-2019

Re: Help with release of "pending" transactions

Thanks PhoneChanger, have to say I was initially impressed with their efficiency but that may have been earlier in the day.

What really wound me up was the total lack of response to the phone call, it is unforgivable that a caller is held in a queue ad infinitum without any supervision of the dratted robot DJ.

In my case I elected to hang up after 34 minutes!

Today, I have received an email advising that the cash management team have now released the reserved sums!

Yay! party weekend at mine!

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Posts: 79,701
Topics: 570
Solutions: 3,781
Registered: ‎04-01-2009

Re: Help with release of "pending" transactions

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Level 1: Joiner
Posts: 13
Registered: ‎11-07-2019

Re: Help with release of "pending" transactions

Thanks jonsie, now i can relax! cool

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Community Manager
Posts: 6,741
Registered: ‎18-02-2016

Re: Help with release of "pending" transactions

Thanks for confirming this one's all sorted @impoverished! slight smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? Smiley Happy
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