Having set up a family plan for my daughter this week the bill is not reflecting my discount why would thsi be do I need o do something to make sure I get the Family Discount I have not activated the SIM supplied until I know I am getting what was promised
@Surrer125 @Your discount won’t show until your second bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
If it’s your first bill then the price will be slightly higher. Your discount will show as a bolt on. You might need to call customer service to get it applied. https://www.o2.co.uk/contactus
@Surrer125 @Your discount won’t show until your second bill.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues. Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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