on 29-04-2013 23:24
on 29-04-2013 23:24
Does O2 have a contact email address for a question that doesn't fit into any
of the general categories listed, I actually need to mail, not phone or Webchat.
Try as I might, I could not find one !
Thanks folks
L.
Solved! Go to Solution.
on 30-04-2013 06:02
It's one of the mysteries to regular members that there is no direct email address linked anywhere on the webite and we have to use https://www.o2.co.uk/apps/help/help and just tick mobile. The other available email is the complaint address : complaintreviewservice@o2.com
There is another web address but it seems to bounce back and tell you to use the official addess posted first in this reply.
mycarewebform@o2mail.co.uk
Other than that, try a PM to Toby or Chiara to see if the site admins can help with your particular query
on 30-04-2013 06:02
It's one of the mysteries to regular members that there is no direct email address linked anywhere on the webite and we have to use https://www.o2.co.uk/apps/help/help and just tick mobile. The other available email is the complaint address : complaintreviewservice@o2.com
There is another web address but it seems to bounce back and tell you to use the official addess posted first in this reply.
mycarewebform@o2mail.co.uk
Other than that, try a PM to Toby or Chiara to see if the site admins can help with your particular query
on 05-10-2017 08:52
on 05-10-2017 09:23
on 05-10-2017 15:26
on 05-10-2017 15:26
Yes the thread is 4 years old and no email contact now other than the complaints link.