on 05-07-2020 15:02
on 05-07-2020 15:10
Login to your MyO2 and go to your "extras"
on 05-07-2020 15:16
on 05-07-2020 15:18
on 05-07-2020 15:18
05-07-2020 15:26 - edited 05-07-2020 15:27
05-07-2020 15:26 - edited 05-07-2020 15:27
@Rob1977 wrote:
Thanks, tried that but it just offers at additional cost?
When I placed my order it said I would be sent a code?
A few people have had the same issue.
You need to call customer service to check it for you Guide: Coronavirus Community Help and Support
The best number to get through seems to be
0800 977 7337
on 05-07-2020 15:40
on 05-07-2020 18:53
on 05-07-2020 18:53
Mine said that too but I followed the link from the email I was sent after choosing my extra and all was well.
You have to choose first then redeem.
Check your spam for the email too.