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Level 1: Joiner
Posts: 1
Registered: ‎18-04-2019

Direct Debit

My phone and my daughters phone bill is overdue this happens most months Can i change my direct debit date to 24th of each month rather than 9th

Level 63: Greatness Assured
Posts: 12,200
Registered: ‎31-03-2010

Re: Direct Debit

@Beckyg  You would need to speak to customer service. I don't think you can change the date yourself. https://www.o2.co.uk/contactus Call 202 from your phone. Don't use Live Chat for this.


Posts: 0

Re: Direct Debit

@Beckyg @If it’s overdue then you need to pay it ASAP or O2 will cut off your service. Also a direct debit would have not led to this problem 

Community Manager
Posts: 4,743
Registered: ‎18-04-2018

Re: Direct Debit

Good morning @Beckyg, how are you getting on with this? Did you get a chance to speak to customer services since you last posted? 


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