Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Highlighted
Level 1: Joiner
Posts: 1
Registered: ‎18-04-2019
Accepted Solution

Bill

I've been billed for an International call I did not make. I think this is suspicious activity/scam. I received a 1 second call from the international numbers and then immediately afterwards (somehow) my phone called the number. The number was +12644693020

Highlighted
Posts: 88,072
Topics: 738
Registered: ‎14-01-2013

Re: Bill

[ Edited ]

|Hi @JDE 

If you suspect suspicious activity on your account or are querying a bill, then you need to contact customer services https://www.o2.co.uk/contactus

Further help here https://www.o2.co.uk/help/safety-and-security/fraud-and-phishing-advice

Best of luck and welcome to the forum Welcome

 

Edited to add, that number has been reported numerous times and is a scam https://who-called.co.uk/Number/0012644693020  so just block it and delete it.

*The Game Is On*

Most-Helpful-MemberFriendliest-MemberMost-Useful-GuideBest-Feedbacker
Highlighted
Posts: 80,290
Topics: 573
Solutions: 3,845
Registered: ‎04-01-2009

Re: Bill

Definitely a scam. Advice to anyone is never to answer an international call unless you have friends or family abroad and more so if you don't recognise the number. 

https://who-called.co.uk/Number/0012644693020

Highlighted
Former Staff
Posts: 5,426
Registered: ‎18-04-2018

Re: Bill

Good morning @JDE,and welcome to the forum Wave 

 

There's some good advice above - I hope it helped, but please do let us know if you need some more support with this!

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? Smiley Happy
signature