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Custom plans

Scotty_j
Level 2: Apprentice
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Hello is it true that in the last year of your custom plan o2 will contact you to pay off the phone part as long as you get another custom plan?
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MI5
Level 94: Supreme
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@Scotty_j 

No sorry, it's not true.

O2 have been paying off contracts where customers have taken then through third parties in order to upgrade to a custome plan, but there is nothing to say this will continue either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 152261 Posts
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Registered:

@Scotty_j 

No sorry, it's not true.

O2 have been paying off contracts where customers have taken then through third parties in order to upgrade to a custome plan, but there is nothing to say this will continue either.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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Scotty_j
Level 2: Apprentice
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Ah ok thanks for getting back to me.
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MI5
Level 94: Supreme
  • 152261 Posts
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  • 29037 Solutions
Registered:
You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 4 of 4
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