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Rolling plan not cancelled

Irene87
Level 1: Joiner
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Hi!

I used to have a £15 rolling plan, back in July I cancelled that and joined a £5 Big Bundle. I‘ve been charged both these last two months and in My O2 only the £5 Big Bundle shows up. 

Not sure what to do.

hanks

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madasaf1sh
Level 79: Lord of the Boards
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@Irene87 

 

You need to contact o2 on 4445 or via any of the methods in this guide Guide: How to find help & contact O2 

This is not customer services and we dont have access to your account
I do not work for o2 or any VMo2 /Telefonica/Liberty Global Company
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