Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

PAC code from EE to 02

Hi, I ordered my new 02 phone and contract online. So did not speak to anyone or go into store. I entered my Pac code from EE when ordering the phone and contract. I received the phone today. Do I need to do anything else to keep my number from ee? O...

Resolved! Data Sharing

Hi,Been trying to work out why I can't share my 15Gb Refresh phone data with a Pay Monthly tablet I recently added to my account ordered from O2's website. Is it maybe as the tablet data plan was only 500Mb and that needs to be increased to allow me ...

Resolved! Visual Voicemail SPAM & 202 not working

Hello, was after some help if possible. First up, I've tried 202 at least 7 times today and I cannot get through. As others have found, I get the "press 1 if you're reporting a fraud, otherwise - bye" message and it hangs up. This happens even when I...

Resolved! Transferring my number - why so difficult?

I've completed the form to port my mobile number three times now- nothing has happened. Tried to call O2 but received a message "we're having technical difficulties, call tomorrow". Starting to wish I hadn't requested this sim and stuck with my old p...

Resolved! I need a replacement sim

I have lost my phone and sim so I would like to order an replacement sim with my existing number. How do I do this?

Resolved! My data

Hey dear sir or madam why not allowing my data can you able to check and let us know why your taking long

Resolved! Faulty sim card ???

My brothers phone is saying he is not registered on the network. He put sim card into another phone and it is still saying the same thing. How can he get a replacement sim card?

02 messed my credit score

02 have messed up my credit score so badly for which i have been declined a mortgage. I was billed more than what my contracted stated, i spoke to O2 several times in store, on the phone and email, eventually the case went to OMBUDSMAN and it was rec...

Resolved! mobile insurance

I am using s20 ultra from last three months. I was out of london for 28 days. I want to do insurance on my hand set. Can i have insurance now.

Resolved! Cancel

I want to cancel my sim but keep my phone and keep paying the monthly phone bill but not an actual phone bill. So I just want the phone as I already have a sim and everything

O2

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