Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Apple TV problems

Hi, please help!I managed to get a message to o2 regarding my free Apple TV subscription with my new o2 iPhone being cancelled in error when I tried to log on via my new iPad tablet. I contacted Apple several times and they won't help.but o2 have sen...

Can I change my direct debit date?

Resolved! Call diversion

Hi, does anyone knows how to do call diversion from a o2 mobile number to a landline?

Resolved! Swap my Swim failed

Hey hope you can help because Im losing the will! I left EE and joined O2 with an upgrade from the iPhone X to iPhone 12 Pro. EE gave me a PAC code after telling them Im leaving and going elsewhere. I ordered a new phone and got it, the information p...

Resolved! Price match

Do o2 no longer do price match deal? Found the same phone on Sky for £8 cheaper a month but with more data

SIM card

Still waiting for 5G sim for my sim only contract. Has it been sent?

not allowing either of our phones to make or receive calls

Hi,We are both O2 customers and have paid our bills direct but today we cannot make or receive calls on our mobiles and hence cannot contact O2Any ideas what we can do?....our local O2 shop is closed and I need to stay in contact as we care for elder...

Resolved! How do I search phone calls made in November

Need to find a date of a call I made in November

Sending messages to many contact

Hi, I am on a pay monthly plan on o2. I want to txt all my contact all at once (about 200) my new number.When I’ve done it before o2 temporary blocked my sim because they it’s a spam message going out and I had to ring them to unblock it. How many ca...

Help with Over charged bill

Hi there,please help as I have been trying to ask why I was charged extra this month for adjustment £4.86.And was replied it's a adjustment charged, but I would like to know on what charge? After trying many ways and o2 help was still unable to give ...

O2

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