Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

SIM card

Still waiting for 5G sim for my sim only contract. Has it been sent?

not allowing either of our phones to make or receive calls

Hi,We are both O2 customers and have paid our bills direct but today we cannot make or receive calls on our mobiles and hence cannot contact O2Any ideas what we can do?....our local O2 shop is closed and I need to stay in contact as we care for elder...

Resolved! How do I search phone calls made in November

Need to find a date of a call I made in November

Sending messages to many contact

Hi, I am on a pay monthly plan on o2. I want to txt all my contact all at once (about 200) my new number.When I’ve done it before o2 temporary blocked my sim because they it’s a spam message going out and I had to ring them to unblock it. How many ca...

Help with Over charged bill

Hi there,please help as I have been trying to ask why I was charged extra this month for adjustment £4.86.And was replied it's a adjustment charged, but I would like to know on what charge? After trying many ways and o2 help was still unable to give ...

Resolved! I Want To Cancel My Mobile Wifi But Not My Phone

Hi so I need some advice, I have a contract where I pay for 2 different things - 1) my mobile phone and the sim card associated with it and 2) my mobile internet device (i think it's called a dongle) and the sim card associated with that. I only got ...

Resolved! How can%20I%20change%20from%20monthly%20contract%20to%20PAYG%20contract%20without%20char

How can I change from pay monthly contract to PAYG without incurring charges

Can I make and receive calls to the UK from Greece free of charge?

I am currently in Greece and am stuck here because of lockdowns. I need to make and receive local calls to and from London for my job and want to make sure I can do this for free of charge. I have been in Greece fr over 3 months now, so not sure if t...

Resolved! SCAM

Hi I have received a text from the following number +447389858294 saying that I still have an outstanding payment owing to 02. To proceed with the payment I need to follow the secure link which is included. I just wanted to make the community aware o...

Resolved! Charging plug for iPhone 12 pro

I have just received my new iPhone 12 pro and have lead which was in box, maybe me being thick but how do you charge as there is no plug. I am confused.

O2

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