Solved: Cancel

Meg3 · ‎17-03-2021

I want to cancel my sim but keep my phone and keep paying the monthly phone bill but not an actual phone bill. So I just want the phone as I already have a sim and everything

MI5 · ‎17-03-2021

@Meg3

You'll have to completely pay off what you owe on the phone in order to cancel the airtime.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Meg3 · ‎17-03-2021

I want to pay for my phone but not a contract.

MI5 · ‎17-03-2021

@Meg3

You'll have to completely pay off what you owe on the phone in order to cancel the airtime.

Guide: How does O2 Refresh work?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Cancel

direct debit still running

help me please!!

Account closure

Not in my account

PAC code problems.