Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Posts: 109,035
Topics: 561
Solutions: 14,433
Registered: ‎04-04-2012

Re: Contract

They probably know more than those who just post anything to get a reward each month regardless of it being any help to anyone or not........
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Posts: 81,331
Topics: 576
Solutions: 3,931
Registered: ‎04-01-2009

Re: Contract


@b4u2 wrote:
Customer service would know better than members of the community.

Destroy

Better than some members....

Posts: 10,294
Topics: 83
Kudos: 1,116
Blog Posts: 2
Solutions: 123
Registered: ‎22-08-2016

Re: Contract


@jonsie wrote:

@b4u2 wrote:
Customer service would know better than members of the community.

Destroy

Better than some members....


And from the peanut gallery, couldn't agree more @jonsie, @Cleoriff and @MI5.

 

It's quite amazing the statements some people make on here joy

Lover of all things Samsung. Currently using Samsung Galaxy S10 Plus 128gb


Posts: 81,331
Topics: 576
Solutions: 3,931
Registered: ‎04-01-2009

Re: Contract

Level 48: Jubilant         
Posts: 6,199
Registered: ‎26-03-2014

Re: Contract


@b4u2 wrote:
Customer service would know better than members of the community.

Really?

Having done this myself, yes you can (twice now actually).

In addition, I have had better answers to problems on here than lboth live chat and calling - in fact in some occasions neither of the o2 contact centres was actually able to answer a question. Yet I got a response that was correct on here.

No wonder the community is often referred to by customer services...

 

Disclaimer: No doubt there are some advisors who both know their stuff and are very helpful. No doubt there are also some that are one or the other. Unfortunately there are also some that are neither...

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here