Cheques

[Alex2021]

What is the new address to send the cheques to paid the bills?

O2 Telefonica UK has moved from this address?

PO Box 756

Camberley

GU15 3SS

[MI5]

@Alex2021 

All ways to pay here Guide: How to Pay Your Bill (Contract) 

*Paying by Cheque

To pay by cheque the customer must:

 *Make all cheques payable to Telefónica UK Limited
 *Ensure account number is written on the back (If possible also send a copy of the invoice they are paying).
 *Cheques should be sent to: Telefónica UK Limited, P O Box 756, Camberley, GU15 3SS
 *Cheque payments can take up to 7 days to be processed once received

[Alex2021]

Thanks for the answer. but the last time that I sent my cheque to the reference address, Telefónica UK Limited, P O Box 756, Camberley, GU15 3SS , the cheque returned to me and the Post office told me that the addresse had moved.

[MI5]

@TheresaV @Martin-O2 @LukasB 

Any updates?

[TheresaV]

Hi @Alex2021 

Sorry for the trouble you are having with this. I am currently checking with the team regarding the address and will let you know once I have an update!

Thanks for the tag @MI5 

[Cleoriff]

@TheresaV 

I'll need to know any changed of address, as I will have to amend the guide.

[MI5]

Thanks @TheresaV 

[Alex2021]

Hi, TheresaV 

Many thanks for your help.

I look forward your update.

Regards

[Cleoriff]

@TheresaV 

Will be back on duty tomorrow morning @Alex2021 

[TheresaV]

Hello again @Alex2021 

Just to let you know, we are still looking into this and I will let you know once I have received an update from the team