Pay Monthly
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Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 236963 Views
  • 2 replies
  • 2 kudos

Resolved! Pause Account

Hi there, I am an international student and I am home in Zambia at the moment and I might only be returning to the uk in august. I currently pay £20 a month but I want to keep my number but freeze my contract so I don’t pay anymore while I’m away and...

HamishM by Level 1: Joiner
  • 2846 Views
  • 4 replies
  • 0 kudos

Resolved! leaving o2

i want to leave o2

HEATHER7 by Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Resolved! Upgrade and RPI

Hi, My current contract expires 24-Feb. I want to move to the 12 month 80Gb SIM deal. If I do this now, will the currently listed monthly cost of £20, go up as part of the RPI within a couple of months?

AlPea by Level 1: Joiner
  • 424 Views
  • 1 replies
  • 0 kudos

Keeping numbers from two phones

I just upgraded my wife's contract to a Sony 5 II 5g however I am going to be using the phone myself and she will be keeping her current one.Because her new phone has a 5g sim and as soon as I turn on the new phone her current sim will stop working. ...

Scottd93 by Level 1: Joiner
  • 462 Views
  • 3 replies
  • 0 kudos

Number change

Hi I’ve recently upgraded my phone and want to change my mobile phone number. I’ve tried to ring 202 who are fairly useless at the moment and just cut off your call. I can’t see any option on the My02 app to change it either

Mark20 by Level 1: Joiner
  • 258 Views
  • 1 replies
  • 0 kudos

4G showing but can’t use mobile data

Hi, I am having trouble using my mobile data. The 4G is showing at top of phone but I can’t access anything I have over 100GB of data left so it’s not this! I recently changed to another sim only tariff so I haven’t changed my phone or sim just upgra...

Dcmemozz by Level 1: Joiner
  • 290 Views
  • 1 replies
  • 0 kudos

Resolved! SIM ONLY%20CONTRACT

26/1/21 HELLO, I HAVE DECIDED TO GO FOR A SIM ONLY CONTRACT TO SAVE ME MONEY, PLEASE TELL ME MORE ABOUT IT THANK YOU CALLUM [Personal information removed]

How to set up esim on Samsung Galaxy 20 FE and Galaxy Watch 3

I purchased the latest Samsung Galaxy s20 FE and the Galaxy watch 3 but i'm having difficulties setting this up through the mobile network. I've contacted o2 several times but my question doesn't seem to be properly answered. I've paired both devices...

Lindsay88 by Level 1: Joiner
  • 1907 Views
  • 7 replies
  • 0 kudos