Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Making existing Simcard into an e-sim iphone 12

Hi guys, Currently have an 02 sim only physical card in my iphone 12, but i would like to make this the e-sim. Where we live, decent coverage bounces between providers, so i am hoping this will free up the sim slot for me to use an additonal provider...

Resolved! Landlines

Hello, just wondering if it includes landlines on your contract, doesn't say on My O2 app. Thanks again.

Resolved! My phone has been cut off

My phone has been cut off and it won't me contact 02 as my z flip phone has broken for the 3rd time

my phone wont let me enter my passcode on iphone se

My iPhone SE wont let me enter the last number of my passcode so it wont unlock to allow me to use it. Any ideas?

Resolved! Bill

I want to discuss my bill but my phones been cut off

Resolved! how do I know if my account is still restricted due to late payment?

I was in a situation the past months where I paid my bills late and my account got restriced due to late payment but now everything is settled and paid. The situation now is that I can't seem to send sms and use my data. Does this mean that O2 haven'...

Resolved! I've had money taken from me after agreeing to defer payment

So back in Jan I rang 02 to discuss and arrange a deferral payment of my monthly bill due to me losing all my earnings because of covid, 02 agreed to this and said that the payments would start from mid May. Today I just had a bill payment of £277.15...

Mid contract price hikes

Who is tired of mid contract price hikes? Its not all about the money, it’s about agreeing a price when you enter into a contract and expecting that price to be the price you pay for the duration of that contract. No other services I subscribe too or...

Resolved! military discount

How do I activate my military discount?Thank you

Resolved! PAC - URGENT NEEDED

I have multiple accounts on my account.I need my PAC Code for them.I cannot message 65075 due to this reason.When I do message the number 65075 or 85075 with "PAC" or "INFO" respectively, i get: Hi, it's O2. You've got multple numbers under your acco...

O2

Forum Posts