Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Unlocked phone

Hi anyone tell me is 02 phone is unlocked phones?

Resolved! bring in%20another%20device

Help please?I have a device on another account with O2 (i don't know the details as this was set up years ago) and i want to merge it with my other 2 phones on another O2 account. I have selected bring in other devices and had the code sent to me but...

Resolved! iPhone 12 mini camera not working

My iPhone 12 mini is not even 2 months old and the back camera along with the flashlight isn’t working. The front facing camera is working. I have tried a force reset and nothing. Any ideas how to help? Do I contact o2 or Apple to fix this fault?

Resolved! Transfer of Number

How long does it generally take to transfer my old number from my old provider to my new O2 phone? I got the phone today having ordered it and provided the PAC code on Friday. CheersPaul

Staff Tariff Conversion not happened

I upgraded my Pay Monthly Contract couple of days before on 30-an-2021 and got the new device as well. During my old Contract I was on Staff Tariff (Staff O2 Refresh Unlimited) and was paying only device cost, but after upgrade I could see my Staff T...

Resolved! Scam text to report

Text received from: +44 7983 834038O2: We have been unable to process your latest bill. In order to avoid fees please update your payment information

Incorrect Default AGAIN - Already lost one property about to lose another!

Last May O2 applied an incorrect default to my credit report. After a very painful process of trying to get in touch with someone to resolve it, it was finally removed but I lost out on the house I was trying to buy as a result of not having my mortg...

Resolved! Need to speak to an actual person!!!

How do I reach an actual person to talk to? It is regarding my Direct Debit ?

New contract

Hello community. I will tell you my story so far and I will do it just to feel better. I have already a contract with EE and these days I got an offer to either upgrade or leave the network.I went to O2 website and I was browsing because I want to ch...

Swapping contract

My daughter turns 18 in a couple of weeks and wants to upgrade her phone but in her name rather than mine. What is the best way to do this?

O2

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