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Changing Direct debit

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Thursday0301
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on ‎03-01-2019 16:10

on ‎03-01-2019 16:10

How do I change the date of my direct debit

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MI5
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on ‎03-01-2019 16:11

on ‎03-01-2019 16:11

@Thursday0301 You'll need to call customer services on 202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
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on ‎03-01-2019 16:11

on ‎03-01-2019 16:11

@Thursday0301 You'll need to call customer services on 202.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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jonsie
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on ‎03-01-2019 16:13

on ‎03-01-2019 16:13

Be careful you change it more than 6 working days before the direct debit is due to take otherwise you could see 2 payments going out of your account.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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Thursday0301
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on ‎03-01-2019 16:27

on ‎03-01-2019 16:27

Thanks

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Thursday0301
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on ‎03-01-2019 16:27

on ‎03-01-2019 16:27

My last bill came out yesterday so I need to change for the same date i get paid

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jonsie
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on ‎03-01-2019 16:28

on ‎03-01-2019 16:28

@Thursday0301 wrote:

My last bill came out yesterday so I need to change for the same date i get paid

You will be fine then.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎03-01-2019 16:29

on ‎03-01-2019 16:29

You're welcome @Thursday0301

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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