I'm trying to pay my bill

[AmandaA]

I'm trying to pay two business contracts and there is absolutely no way online to do this which is absolutely ridiculous. I have tried setting up a direct debit. Every month I go through the same old stress and hours of time waiting on the phone. It should be better than this, especially for business customers.  Any ideas?

[Bambino]

@AmandaA See if anything in this guide helps: How can I pay my bill? (o2.co.uk)

The Payment Management Team number is 0800 902 0217

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Also: 

Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7337	Free
From abroad	+44 7860 980 202	Free†

Opening times

Monday - Friday	8am - 8pm
Saturday	9am - 5pm
Sunday	9am - 5pm

Online Business Customer Service Number Charges

From your O2 mobile	8002	Free
From a landline	0800 977 7027	Free
From abroad	+44 808 100 4439	Free†

[MI5]

@AmandaA 

Have you tried the app?

https://www.o2.co.uk/business/myo2business

Give O2 a call on 8002 to set up direct debits.