cancel
Showing results for 
Search instead for 
Did you mean: 

I'm trying to pay my bill

AmandaA
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I'm trying to pay two business contracts and there is absolutely no way online to do this which is absolutely ridiculous. I have tried setting up a direct debit. Every month I go through the same old stress and hours of time waiting on the phone. It should be better than this, especially for business customers.  Any ideas?

Message 1 of 3
178 Views
2 REPLIES 2

Bambino
Level 85: Esteemed
  • 23645 Posts
  • 1040 Topics
  • 3752 Solutions
Registered:

@AmandaA See if anything in this guide helps: How can I pay my bill? (o2.co.uk)

The Payment Management Team number is 0800 902 0217

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm
Sunday – 9am to 6pm

https://www.o2.co.uk/help/account-and-billing/payment-support

Also: 

Business Customer Service Number Charges

From your O2 mobile8002Free
From a landline0800 977 7337Free
From abroad+44 7860 980 202Free†

Opening times

Monday - Friday8am - 8pm
Saturday9am - 5pm
Sunday9am - 5pm

Online Business Customer Service Number Charges

From your O2 mobile8002Free
From a landline0800 977 7027Free
From abroad+44 808 100 4439Free†

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 2 of 3
174 Views

MI5
Level 94: Supreme
  • 147668 Posts
  • 639 Topics
  • 28345 Solutions
Registered:

@AmandaA 

Have you tried the app?

https://www.o2.co.uk/business/myo2business

Give O2 a call on 8002 to set up direct debits.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 3 of 3
174 Views