Solved: Re: Change Direct Debit Date

Anonymous · ‎29-08-2017

Hi,

I will be starting a new job this week and I would like to change my current direct debit date to conicide with my new pay date. Would this be possible? If so, i'd like to change from the 16th to the 1st of each month.

Regards

MI5 · ‎29-08-2017

Hi Amy @Anonymous

Yes, it is possible, but we cannot do it on here as we are all customers like yourself.

Please call o2 on 202 and arrange it with an agent.

You must change at least 6 days before the payment is due though so you may get a double charge the first month, if not.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎29-08-2017

Hi Amy @Anonymous

Yes, it is possible, but we cannot do it on here as we are all customers like yourself.

Please call o2 on 202 and arrange it with an agent.

You must change at least 6 days before the payment is due though so you may get a double charge the first month, if not.

http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

MercedesS · ‎30-08-2017

Hello @Anonymous,

As @MI5 said, we are not Customer Service. Please Get in touch with them if you want to change your billing or payment date.

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