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Level 1: Joiner
Posts: 1
Registered: ‎23-04-2019
Accepted Solution

Cancel SIM ONLY contract

Would like to cancel my SIM ONLY contract as I did it as an upgrade and would like to upgrade my phone instead.
Thank you
Posts: 116,627
Topics: 574
Solutions: 16,174
Registered: ‎04-04-2012

Re: Cancel SIM ONLY contract

@Bennett there's no need to cancel your SIMO.

Providing your credit score is good, you can upgrade to a refresh contract at anytime you like, but you may have to wait for 3 months if your credit score isn't so good.

Best to call customer services on 202 or call into your local o2 shop to check on your options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Former Staff
Posts: 5,427
Registered: ‎18-04-2018

Re: Cancel SIM ONLY contract

Hi @Bennett, and welcome to the forum Wave


If you need any additional help with your upgrade, please do let us know! I'd love to hear as well which exciting new device you're thinking of getting Smiley Happy

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