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Cancel SIM ONLY contract

Bennett
Level 1: Joiner
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Registered:
Would like to cancel my SIM ONLY contract as I did it as an upgrade and would like to upgrade my phone instead.
Thank you
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MI5
Level 94: Supreme
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Registered:

@Bennett there's no need to cancel your SIMO.

Providing your credit score is good, you can upgrade to a refresh contract at anytime you like, but you may have to wait for 3 months if your credit score isn't so good.

Best to call customer services on 202 or call into your local o2 shop to check on your options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143429 Posts
  • 632 Topics
  • 27490 Solutions
Registered:

@Bennett there's no need to cancel your SIMO.

Providing your credit score is good, you can upgrade to a refresh contract at anytime you like, but you may have to wait for 3 months if your credit score isn't so good.

Best to call customer services on 202 or call into your local o2 shop to check on your options.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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EmilieT
Former Staff
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Registered:

Hi @Bennett, and welcome to the forum Wave

 

If you need any additional help with your upgrade, please do let us know! I'd love to hear as well which exciting new device you're thinking of getting slight_smile

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