Pay Monthly
Get help and support from other community members with your Pay Monthly service.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by Former Staff
  • 455638 Views
  • 2 replies
  • 2 kudos

Resolved! Maximum number of contracts reached?

I've just tried to add another SIMO contract to my account to be met with a message saying I've reached the maximum number of contracts on my account. I only have 6 on my account and was unaware of any kind of limit. I was at a store a few weeks ago ...

ShazSCS by Level 1: Joiner
  • 10864 Views
  • 2 replies
  • 0 kudos

Resolved! Huawei p smart 2019

I have just upgraded to the Huawei P Smart 2019 for the next 3 years and I'm a little concerned with the current situation involving Google. What will I do if Google no longer provides updates after this year and also stops access to Gmail and YouTub...

Ichachbod by Level 1: Joiner
  • 1687 Views
  • 5 replies
  • 0 kudos

O2 rep stating that O2 will not honour Huawei warranty because its Googles fault,

Im not even going to attempt to quote anymore consumer law. But if my 3 month old Huawei Mate 20 Pro becomes no longer fit for purpose for which it was sold then Im entiled to a replacement or repair. But according to this O2 rep im screwed and my ph...

StevenGW by Level 1: Joiner
  • 4475 Views
  • 16 replies
  • 0 kudos

Resolved! fed up

had zero but problems paying bill paid on the 14th may was not due then paid on a pockit mastercard O2 took my money and then said i not paid the bill whats going on its past me i got proof so after 4 days i got my money back on the card and paid aga...

ros by Level 1: Joiner
  • 1041 Views
  • 2 replies
  • 0 kudos

Resolved! regards to sim card lost

I need a new sim sent to my my address [Removed personal details] as I have lost that SIM. Can you in the meantime send 1 out to the address as I am not local?

rochdale by Level 1: Joiner
  • 1329 Views
  • 3 replies
  • 0 kudos

Resolved! 21500 LOYALTY text failing to send

Hi all, currently spent the last hour trying to send a text to 21500 to obtain the loyalty discount on 2 extra contracts taken out, but it keeps saying failed to send, all other texts are working fine. tried getting through to 02 but they closed at 9...

Resolved! Uni Days

Hi, I am trying to apply my uni days student discount to my plan. I got the phone on the 16/04/2019 and was told by the man in the shop it would be applied from him, I have since had my first bill come out on or around the 30th April and my discount ...

Elaine by Level 1: Joiner
  • 1532 Views
  • 3 replies
  • 0 kudos

Resolved! Data

I have 8 more days of my monthly tariff and I've ran out of data, can you give me access to next month's data???

Inon by Level 1: Joiner
  • 1336 Views
  • 2 replies
  • 0 kudos

Resolved! Signal Problem After Changing Numbers

I've recently just signed up to a 24 month pay-monthly deal with O2 after leaving Vodafone. Before joining I made sure to check online as well as in-store that I would be able to get a strong 4G connection both indoors & outdoors at home, and was ass...

Sam93 by Level 1: Joiner
  • 1228 Views
  • 3 replies
  • 0 kudos