on 04-12-2013 01:25
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on 04-12-2013 01:25
Solved! Go to Solution.
Accepted Solutions
on 04-12-2013 06:34
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on 04-12-2013 06:34
I'd suggest either ringing them on 4445 (25p per call) to get clarification or use live chat.
They can initiate the bolt on and could reimburse the money taken to pay for the web daily charge.
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on 04-12-2013 04:07
From the website:
Get up to 10% of your top-ups back every three months. To talk, text, shop or do more.
O2 Rewards is our way of saying thanks and helping you have more fun.
Here's how it works.
You sign up. Every quarter we add up all your top-ups and give you 5% or 10% back. If you don't claim or save your O2 Rewards by next quarter you'll lose them.
You can spend it on extra credit, phones and accessories, shopping vouchers or Ticketmaster tickets. Or save it for later.
on 04-12-2013 06:34
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on 04-12-2013 06:34
I'd suggest either ringing them on 4445 (25p per call) to get clarification or use live chat.
They can initiate the bolt on and could reimburse the money taken to pay for the web daily charge.
on 04-12-2013 12:07
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on 04-12-2013 12:07
Anyway, I didn't ask for the £1 reimbursement as I didn't want the hassle. At least I got what I want now.
on 04-12-2013 13:11
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on 04-12-2013 13:11
My tariff and bolt ons have just renewed automatically on their anniversary date unless I've removed the bolt on or funds are insufficient on the account.
Just keep an eye in the next time your anniversary date is looming and see if the allowances refresh.
I have always used my rewards claimed every quarter for the tariff and bolt on without issue.