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Airtime rewards

SMO
Level 1: Joiner
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Morning! How do I claim my Airtime Reward? O2 tell me I have a credit note waiting but Im not sure how to access it!

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Enlli
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View latest bill on MyO2 Via the Web

Click See Adjusments and follow the links

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This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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SMO
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Diolch Enlli. Ive viewed my latest bill, but theres no sign of the See Adjustments caption there. Will try again later or try a Live Chat with O2. Diolch am ateb!

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gmarkj
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You redeem the credit on the Airtime app, and then (as long as your phone number is in your account with them) it just appears on your bill @SMO 

You shouldn't have to redeem anything with o2...

The below is from the Airtime rewards FAQs page (https://www.airtimerewards.co.uk/support/redemptions/ )

 

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Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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