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Can’t reach O2.

MissTx
Level 1: Joiner
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Hi there. 

I'm trying to reach O2 regarding a finance issue with my bill this month, but they are only taking calls for lost and stolen phones, apart from that the phone just cuts off. I have tried the numbers provided here. So, is there nothing I can do? 

Thank you in advance. 

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MI5
Level 94: Supreme
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@MissTx 

Say anything to get connected. 

Guide: Coronavirus Community Help and Support 

The best number to call on appears to be 0800 587 4005

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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pgn
Level 79: Lord of the Boards
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Here's a list of what O2 class as Essential, regardless of what the recorded message says, @MissTx :

Screenshot_20200516-093858.jpg

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MissTx
Level 1: Joiner
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Thank you so so much, I was able to speak to someone on the number you provided, I've now sorted everything, so once again, thank you. I appreciate your help. 

More info
More info
smiley
More info
More info
More info
More info
 
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MI5
Level 94: Supreme
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You're welcome slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 5 of 5
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