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Can't pay half of my bill

10529466580
Level 1: Joiner
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Hi, my contract was on my host  first (I'm Ukrainian), when I moved out I started to pay on my own but don't have acess to the other bill. I regularly receive messages about the payment but when I try to acess it on my O2, I'm offered to choose a number endnig in 97 to send the code. But this number is neither mine nor my host's!!! I want to have one account and pay regularly from my debit card. The last message is with the bill 1052946658 payment by 09/09

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MI5
Level 94: Supreme
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Registered:

@10529466580 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

For setting up a direct debit.

All details here Guide: How to Pay Your Bill (Contract) 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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