Pay Monthly
Get help and support from other community members with your Pay Monthly service.
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 15 replies
  • 5 kudos

Resolved! My bill

Hi there my bill was due to come out on Tuesday but I am having trouble with funds and won’t be able to pay it till Tuesday the 7th

Resolved! Cancel my card

I payed 2 months without using my sim and I would like to end my membership now please

Chorok by Level 1: Joiner
  • 1 replies
  • 0 kudos

Resolved! Change bill payer to son

I have three phones, one of which is my sons. I have always paid this but as he is now working I want to put his phone bill in his name. He would want the same number and deal I have for the phone. Could someone please advise how i get this sorted.

NoelDuke by Level 1: Joiner
  • 5 replies
  • 0 kudos

Resolved! Phone order

I ordered an upgrade today and was told it was in stock for next day delivery. As soon as I confirmed the upgrade I was then told it is not in stock with no timeframe of when I may receive it. Could you please give me a timeframe for when I may recei...

Resolved! Being charged for premium newsfeeds

For the past two months I have been charged for Premium and information services - 666000 which is MX Newsfeed. I have not accessed any of these sites so have been overcharged to date by £50. What should I do? I am unable to get any answer from the '...

Resolved! Phone call from 0800 111 6121 - O2 or a phisher?

Hello,On Friday I received three phone calls from the number 0800 111 6121, claiming to be O2 and telling me that my bill is overdue by £10. I tried ringing the number back and it started asking me for my debit card number, at which point I hung up s...


Resolved! Bill

Hello how i can connected with someone's because i late about pay for my bill i late with 2 weeks. Can u wait me to next friday.

tsvnikol by Level 1: Joiner
  • 3 replies
  • 0 kudos

Resolved! How to bring old number?

I have provided my PAC from previous supplier. However, new sim has different number. PAC is HTG044289.

SPW by Level 1: Joiner
  • 1 replies
  • 0 kudos