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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237172 Views
  • 2 replies
  • 2 kudos

Resolved! payment

i need to change my payment date can you help please

Order cancellation

I upgraded my phone and enrolled in a new plan on the 5th of October. I chose click and collect, however there was an IT problem with the delivery and the people from the store couldn't release the phone. After many tickets raised to IT the problem c...

SergioDM by • Level 1: Joiner
  • 200 Views
  • 3 replies
  • 0 kudos

Resolved! lost sim

I have lost my sim card while abroad and need a new sim with the same number if possible

Bill

Hi there, I recently moved my number from O2 to EE and closed down my services with O2. I was paying a monthly fee on a sun only deal. I have just received a bill for over £300 and am shocked that you are charging me this for leaving. Can you please ...

RupertG by • Level 1: Joiner
  • 70 Views
  • 1 replies
  • 0 kudos

Resolved! Sim

I have bought a new phone and swapped my current number with the new sim but I didn't want to do that can it be reversed

O2 store worker used PAC code instead of migrating my number

Went into the store on Sunday explained that I wanted to get a pay monthly SIM but keep my old O2 pay as you go number, went through the process but was made to enter a pac code and start a pac transfer even though my old SIM is with O2 told to wait ...

ConorCT by • Level 1: Joiner
  • 998 Views
  • 18 replies
  • 0 kudos

£10 on top of normal bill

I've never gone over a certain amount when getting my bills, now for this next bill, it seems they have just thrown ten pounds on top of my normal payment. Anyone have any ideas why before I contact them and get a whitewashed, glossed over speech of ...

Resolved! No data in the US

Hi. When I signed up for my plan a few years ago it included data roaming in the USA. I am in the USA and it appears that I don’t have data roaming included. What has happened?

eddaw1 by • Level 1: Joiner
  • 112 Views
  • 1 replies
  • 0 kudos

refund

hi i was told to log in to o2 as i have a refund for my last bill of 6.31 but it wont let me log in as it says im not a customer

amand by • Level 1: Joiner
  • 85 Views
  • 1 replies
  • 0 kudos
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