2x £6 O2 travel on

[Helelizwil]

Hi,

My latest bill has 2x 02 travel charges (total £12) and no details of when or why I incurred these. Please advise...? 

Cheers,

Helen 

[jonsie]

You need to contact customer service

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

[pgn]

Do you live close to a non-EU country, or were you travelling in or near a non-EU country, @Helelizwil? 

The standard activation charge, once in any 24 hours, for O2 Travel would mean you used the O2 Travel Bolt-on twice:

https://www.o2.co.uk/international/o2-travel