Pay Monthly
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FAQs: Pay Monthly

Hi all, welcome to the Pay Monthly board! If you are on a Pay Monthly contract or are thinking of getting one and have related questions, this is the place you can post your question to and get replies from other customers. Please remember: if your q...

Marjo by Former Staff
  • 115656 Views
  • 24 replies
  • 5 kudos

Two devices...One Account

Hi,I,ve just joined O2 with a new device. I am the account holder but have another account that has my son,s device is on. I pay his too.Can I merge these two accounts so both mobile numbers show in My O2?

Resolved! Account balance

I have a screenshot of a msg that o2 sent me saying my account balance was £44.47 last Fri 19th nov , when I topped up.A few days later it said £24 ,my bolt on was taken and I sent one msg,the app won’t show my balance,I use free Wi-Fi all the time ,...

GH2000 by Level 1: Joiner
  • 34 Views
  • 2 replies
  • 0 kudos

Resolved! Pac replacement

Is it possible to get a pac code for a number and when used o2 gives a new number in its place so as to keep the contract active. Cheers

Rbarkley82 by Level 4: Observant
  • 163 Views
  • 3 replies
  • 0 kudos

Phone Bill

Hello Good Evening Hope all is well My phone bill has currently been suspended and I would need help getting my line rental running again. I currently have no internet or calls and have a young child so I would need to get the phone up and running. I...

Chantell by Level 1: Joiner
  • 157 Views
  • 5 replies
  • 0 kudos

Resolved! New phone/contact

I have just upgraded and I was told the phone I wanted was in stock and would be delivered the next day as iam away in two days and now I have had email saying it is out of stock, can anybody help me in what to do as I need my new phone

Anna17 by Level 1: Joiner
  • 90 Views
  • 2 replies
  • 0 kudos

Volt not applied!!

Anyone else already with virgin media AND O2, got sharks and messages about this so called wonderful new Volt benefits, only to login and find your data allowance has not been doubled at all!! Mine saying I don't live in an area that's applicable!! W...

Ajkynwa by Level 1: Joiner
  • 1605 Views
  • 13 replies
  • 1 kudos

Resolved! bill

hi. on my bill ending in 859 i have a bill of 91.64 but its not giving me the option to pay it all off now.

liam17 by Level 1: Joiner
  • 45 Views
  • 1 replies
  • 0 kudos