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Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Martin-O2 by • Former Staff
  • 237232 Views
  • 2 replies
  • 2 kudos

Cant switch on sim

My sim doesn’t switch on it comes as emergency only. Cannot pay bill through phone or receive a text to pay online either.

I have been charged multiple times

hello I have been charged multiple times on my card , I usually do monthly tarrif and I have recently changed my card , it didn't charge me so I had to top up but I still didn't get my tarroff , so now I have £30 on my account balance and I managed t...

Viki1 by • Level 1: Joiner
  • 87 Views
  • 1 replies
  • 0 kudos

Resolved! Esim

I accidentally deleted my eSIm

Abeda by • Level 1: Joiner
  • 159 Views
  • 1 replies
  • 0 kudos

Resolved! PAYMENNT DATE

Hi, I am looking to change the date my bill comes out on

pmcc92 by • Level 1: Joiner
  • 175 Views
  • 2 replies
  • 0 kudos

Resolved! Cancel my contract

I would like to cancel my contract that i had set up along side virgin media i dont use the sim and im being charged too much i cant affor it can you help me please

Incorrect Charge for Cancelled SIM Card Order

Hi there, I ordered a volt sim card. now i cancelled the order and have not received the sim card nor have i used it, but i am being charged. why am i to pay the amount? please explain. Moreover, i can't even email back. What kind of customer service...

amsgrg by • Level 1: Joiner
  • 88 Views
  • 1 replies
  • 0 kudos

Resolved! Trying to get old number ported across

Been trying with O2 to move my number from 3 mobile to O2 since the 1st of September with no luck keep going round in circles with O2 and on my 3rd pac code any ideas how to get round this

Djpete by • Level 1: Joiner
  • 156 Views
  • 1 replies
  • 0 kudos

I have no SIM.

I have no SIM, unable to make contact because my landline is not working, how can I get my SIM back?

Data Roaming

My data roaming is not working abroad I am in Ibiza 

new order

good morning, my new order seems to be stuck, can you help with an alternative or update please.. Order number: (REMOVED) Order date: 14 Oct 2024 Status: Processing Items: iPhone 13 Estimated Delivery: 15 Oct 2024 STATUS: Processing Delivery type: De...

ianoxley by • Level 1: Joiner
  • 120 Views
  • 2 replies
  • 0 kudos
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