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Anonymous
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Accepted Solution

Call barred ?

[ Edited ]

Hi, I'm currently over in Vietnam at the moment I can receive calls & texts but can't make calls & send texts. Call barring All Outgoing Calls wont disable and have tried all the normal checks. Could someone advise how to resolve this issue?

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Anonymous
Posts: 0

Re: Call barred ?

Hi

You may need to call Cs http://www.o2.co.uk/contactus or use live chat to have your account checked.
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Posts: 108,601
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Registered: ‎04-04-2012

Re: Call barred ?

Is it something that has been set on the handset?
Some phones have options in call settings to block all or some outgoing calls.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Posts: 1,716
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Registered: ‎06-12-2008

Re: Call barred ?

Have you got roaming disabled on the phone or on your account?

 

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Anonymous
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Re: Call barred ?

Did you manage to sort this?
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Anonymous
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Re: Call barred ?

Hey @Anonymous 

Please stay in touch with the Community and let us know if you were able to solve this issue or if you need help with any other thing.

I hope you are enjoying Vietnam !

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Anonymous
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Re: Call barred ?


@Anonymous wrote:

Hey @Anonymous 

Please stay in touch with the Community and let us know if you were able to solve this issue or if you need help with any other thing.

I hope you are enjoying Vietnam !


 Hi I am still cant make any calls or send any texts. Keep getting a message saying call barring is active when I try to make a call.

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Anonymous
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Re: Call barred ?

[ Edited ]

@aldaweb wrote:

Have you got roaming disabled on the phone or on your account?

 


 I still cant make any calls or send any texts. any idea? Thanks

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Posts: 81,223
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Registered: ‎04-01-2009

Re: Call barred ?

Sounds like there is a block on the accountand you need to contact customer service.

Try dialling ##002# to cancel all diverts.

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Anonymous
Posts: 0

Re: Call barred ?

What have you done thus far ?