Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! iPhone 5S just died

I have a 5S on a 24 month contract which started in October 2013. Last night the phone was working fine, this morning it is completely dead, won't turn on, won't charge. Do I have to return it to O2 or to Apple to get it fixed?

Resolved! Big bundle

Hi,I want to move to the big bundle on pay and go £15 a month however it says '4G ready' and my phone only supports 3G. Does this mean it only supports 4G or 4G and 3G?

Resolved! Leaving

Hi I have roughly 5 months left of my Contract and have finally had enough of my Signal going cause our mast in my area seems to keep breaking down, how do I leave and how much is it going to cost as I want out NOW?

Resolved! how to unlink accounts

hi guys i have two o2 accounts one contract and one pay and go how do i unlink these as i cant access my pay and go account details

Resolved! Ceasing Pay Monthly contract due to death.

Whats the best way to go about getting a pay monthly contract cancelled after someone has passed away and what is required in doing so? regards in advance.

Resolved! O2 Open Questions

As a Siemens employee, I believe we're eligible for the O2 Open discount scheme, but have a question. The lady in the O2 shop mentioned that we got a discount, and said that it is 30%. Looking at the S5, which on a £38/month contract breaks down as £...

Resolved! O2 Open Code

Hi All, When i signed up to another 2 years with the Refresh Tariff the kind lady on the phone mentioned to me about O2 open and how i could get 30% discount off my tarff. She said dont go into an O2 store, just follow the text message directions whi...

Resolved! upgrade phone calls

My contract is up for renewal on 9/7, on the 30/6 I got a phone call claiming to be from O2 about my upcoming renewal, they knew my name and phone details and walked me through upgrading to the S5. I was told the phome would arrive in 7-10 days and t...

Resolved! tariff change

If you change your tariff half way through a 24 mth contract do you have to start a new 24 mth contract

Resolved! wrong bill payment

Hello..my boyfriend tray to make a payment to my o2 acc (100£) 1 week ago.but dosent show me in my acc...maybe hi put a wrong number? Or is o2 faul? On bank acc is show as payment gone thru...what to do next? Thank's

O2

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