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Call barred ?

Anonymous
Not applicable

Hi, I'm currently over in Vietnam at the moment I can receive calls & texts but can't make calls & send texts. Call barring All Outgoing Calls wont disable and have tried all the normal checks. Could someone advise how to resolve this issue?

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jonsie
Level 94: Supreme
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Sounds like there is a block on the accountand you need to contact customer service.

Try dialling ##002# to cancel all diverts.

View solution in original post

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Anonymous
Not applicable
Hi

You may need to call Cs http://www.o2.co.uk/contactus or use live chat to have your account checked.
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MI5
Level 94: Supreme
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Is it something that has been set on the handset?
Some phones have options in call settings to block all or some outgoing calls.....
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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aldaweb
Level 26: Upbeat
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Have you got roaming disabled on the phone or on your account?

 

iPhone 14 Pro (O2 ), S23U (EE), iPad Pro LTE (EE), .

Reviews: iPhone-X-first-impressions ¦ Blackberry Classic ¦ Blackberry Z30 ¦ Nokia Lumia 1020 ¦ Samsung S4 Mini Part 1 ¦ Samsung S4 Mini Pt. 2
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Anonymous
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Did you manage to sort this?
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Anonymous
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Hey @Anonymous 

Please stay in touch with the Community and let us know if you were able to solve this issue or if you need help with any other thing.

I hope you are enjoying Vietnam !

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Anonymous
Not applicable

@Anonymous wrote:

Hey @Anonymous 

Please stay in touch with the Community and let us know if you were able to solve this issue or if you need help with any other thing.

I hope you are enjoying Vietnam !


 Hi I am still cant make any calls or send any texts. Keep getting a message saying call barring is active when I try to make a call.

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Anonymous
Not applicable

@aldaweb wrote:

Have you got roaming disabled on the phone or on your account?

 


 I still cant make any calls or send any texts. any idea? Thanks

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jonsie
Level 94: Supreme
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Sounds like there is a block on the accountand you need to contact customer service.

Try dialling ##002# to cancel all diverts.

Message 9 of 13
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Anonymous
Not applicable
What have you done thus far ?
Message 10 of 13
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