Solved: Re: Call barred ?

Anonymous · ‎02-08-2014

Hi, I'm currently over in Vietnam at the moment I can receive calls & texts but can't make calls & send texts. Call barring All Outgoing Calls wont disable and have tried all the normal checks. Could someone advise how to resolve this issue?

jonsie · ‎04-08-2014

Sounds like there is a block on the accountand you need to contact customer service.

Try dialling ##002# to cancel all diverts.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

Anonymous · ‎02-08-2014

Hi

You may need to call Cs http://www.o2.co.uk/contactus or use live chat to have your account checked.

MI5 · ‎02-08-2014

Is it something that has been set on the handset?
Some phones have options in call settings to block all or some outgoing calls.....

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

aldaweb · ‎02-08-2014

Have you got roaming disabled on the phone or on your account?

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Anonymous · ‎03-08-2014

Did you manage to sort this?

Anonymous · ‎04-08-2014

Hey @Anonymous

Please stay in touch with the Community and let us know if you were able to solve this issue or if you need help with any other thing.

I hope you are enjoying Vietnam !

Anonymous · ‎04-08-2014

@Anonymous wrote:
Hey @Anonymous
Please stay in touch with the Community and let us know if you were able to solve this issue or if you need help with any other thing.
I hope you are enjoying Vietnam !

Hi I am still cant make any calls or send any texts. Keep getting a message saying call barring is active when I try to make a call.

Anonymous · ‎04-08-2014

@aldaweb wrote:
Have you got roaming disabled on the phone or on your account?

I still cant make any calls or send any texts. any idea? Thanks

jonsie · ‎04-08-2014

Sounds like there is a block on the accountand you need to contact customer service.

Try dialling ##002# to cancel all diverts.

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

Anonymous · ‎04-08-2014

What have you done thus far ?

O2

Call barred ?

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