Call barred ?

[Anonymous]

Hi, I'm currently over in Vietnam at the moment I can receive calls & texts but can't make calls & send texts. Call barring All Outgoing Calls wont disable and have tried all the normal checks. Could someone advise how to resolve this issue?

[Anonymous]

Hi

You may need to call Cs http://www.o2.co.uk/contactus or use live chat to have your account checked.

[MI5]

Is it something that has been set on the handset?
Some phones have options in call settings to block all or some outgoing calls.....

[aldaweb]

Have you got roaming disabled on the phone or on your account?

[Anonymous]

Did you manage to sort this?

[Anonymous]

Hey @Anonymous 

Please stay in touch with the Community and let us know if you were able to solve this issue or if you need help with any other thing.

I hope you are enjoying Vietnam !

[Anonymous]

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@Anonymous wrote:

Hey @Anonymous 

Please stay in touch with the Community and let us know if you were able to solve this issue or if you need help with any other thing.

I hope you are enjoying Vietnam !

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 Hi I am still cant make any calls or send any texts. Keep getting a message saying call barring is active when I try to make a call.

[Anonymous]

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@aldaweb wrote:

Have you got roaming disabled on the phone or on your account?

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 I still cant make any calls or send any texts. any idea? Thanks

[jonsie · Accepted solution]

Sounds like there is a block on the accountand you need to contact customer service.

Try dialling ##002# to cancel all diverts.

[Anonymous]

What have you done thus far ?