Bolt on

[Amandapapa87]

I wondered if anyone can help i noticed last night I was running low on data so decided to buy extra and when I checked my 02 app it hadn't gone on so I left it til next morning and still nothing has gone on I've bought a 4gb bolt on and a 1gb so in total should have 6gb left as still got 1gb as haven't completely run out hoping some people can help as my partner is away on deployment so it vital we can keep in touch many thanks

[Bambino]

@Amandapapa87 It can sometimes take a while for the O2 system to update, and O2 has had a fair few problems of late. You can contact customer service to get them to check. Best time to call is 8-8.30 am to avoid long waiting times: https://www.o2.co.uk/contactus

[MI5]

Sometimes rebooting the phone can help push things along but I too had to contact live chat to add one recently as I kept getting an error through the MyO2 app.

[Anonymous]

It usually should update by itself fairly instant

[EmilieT]

Hi @Amandapapa87, and welcome to the forum  Any update on your bolt-on since you alst psoted? Please do let us know if you need any additional help with this!