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Cancelling airtime contract, keeping device contract

Matron63
Level 1: Joiner
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Can I cancel my airtime contract but still keep my device payment plan?

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MI5
Level 94: Supreme
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@Matron63 

Only if you are 2 years into a 3 year contract.

If not, you need to clear the device plan in order to cancel the airtime.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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MI5
Level 94: Supreme
  • 151679 Posts
  • 649 Topics
  • 28840 Solutions
Registered:

@Matron63 

Only if you are 2 years into a 3 year contract.

If not, you need to clear the device plan in order to cancel the airtime.

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
Message 2 of 2
405 Views