Get Help with Pay Monthly

Welcome to the Pay Monthly board!

Hi everyone, Welcome to the Pay Monthly board! If you have a Pay Monthly contract or are thinking of getting one then this is the board where you can ask questions to other community members. If your question is about your account please remember thi...

Resolved! Recieved an item I shouldn't of

Received an item I didn't order

fraud.

My name is Manssuato Ferlin. I was a victim of fraud; I paid for the product, and 02 won't refund my money. It's been 6 months; what can I do to resolve this? I'm thinking about going to court; would that be a good idea?

Blue Light Card discount

I recently purchased two new phones, mine, (REMOVED) is eligible for 25%Blue Light Card discount on the O2 air time for the length of my contract. Can you please confirm this discount has been applied to my account and that I don’t need to do anythin...

Resolved! No signal after porting sim

Hello, I do not have coverage since changing to o2 sim at 12:30 today. I received a message to say number was ported but have not been able to use phone since. Any help would begreatly appreciated.

Resolved! CHANGE PHONE NUMBER

Is it possible to change phone number?

Resolved! UPGRADE

upgrade my contract

Current tariff

My contract expired in July 2023 is this the best tariff I can have ?

Bill

Absolutely ridiculous service query not resolved and keep getting cut off

Account

Tried to add new line was told there is a problem with my account please explain

Returns

Hi all,I seem to be having issues with a return but cannot get anyone at O2 to get the jist of it. i have returned a handset that should of been an upgrade, but a glitch in the App opened a 2nd account in my name. So I sent new handset back to cancel...

O2

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